Welcome to the ROEHN website.
These Terms of Use establish the conditions applicable to accessing and using the roehn.com website, including its pages, content, features, and forms. By accessing or using this website, you agree to the conditions set forth in this document.
If you do not agree to these Terms of Use, we recommend that you discontinue using the website.
This website is maintained by Audiogene (CNPJ: 07.386.109/0006-62), the manufacturer, distributor, and owner of the ROEHN brand. To make this document easier to read, we will use the name “ROEHN” — or the terms “we,” “us,” and “our” — when referring to the company.
1. Purpose of the Website
The roehn.com website is intended for institutional, informational, and promotional purposes. Its objective is to present the ROEHN brand, its collections, products, technologies, automation systems, app, projects, materials, finishes, and other solutions related to its ecosystem.
The website also provides contact channels for end consumers, architects, builders, resellers, integrators, and others interested in ROEHN products and services.
The information available on the website does not replace commercial proposals, technical designs, manuals, agreements, warranty terms, or guidance provided by Authorized Integrators.
2. Acceptance of the Terms
By accessing, browsing, or using any feature of the website, you acknowledge that you have read, understood, and agreed to these Terms of Use and our Privacy Policy.
The website may be used by individuals aged 18 or older. Minors may use it only with the authorization and supervision of their parents or legal guardians.
3. Permitted Use of the Website
Users may browse the website, view its content, learn about ROEHN products and solutions, and use the available contact channels.
Access to the website is granted exclusively for lawful personal, professional, or commercial purposes related to the user’s legitimate interest in ROEHN products, services, and content.
Access to the website does not grant users any ownership rights, commercial exploitation licenses, or authorization to reproduce its content, except when expressly permitted by ROEHN.
4. Restrictions on Use
When using the website, users are expressly prohibited from:
5. Information About Products and Services
ROEHN strives to keep the information presented on the website clear, accurate, and up to date. However, images, colors, textures, finishes, dimensions, features, technical specifications, and other visual or descriptive elements may vary.
The appearance of colors, materials, and finishes may vary depending on the screen, device, lighting, monitor calibration, and other viewing conditions.
Images, animations, videos, room representations, and simulations presented on the website are for illustrative purposes only and may include products, accessories, finishes, or elements that are not available in all regions, configurations, or projects.
ROEHN may update, modify, or discontinue products, features, specifications, materials, finishes, and content at any time, subject to applicable agreements and rights.
The availability, compatibility, configuration, and technical feasibility of each solution must be confirmed through a commercial proposal or an assessment performed by an Authorized Integrator.
6. Sales, Installation, and Authorized Integrators
ROEHN systems and products may be sold, configured, and installed by registered and approved partner companies referred to as “Authorized Integrators.”
The content presented on the website does not, by itself, constitute a binding commercial proposal, final quotation, guarantee of availability, or confirmation of technical compatibility.
Prices, deadlines, commercial terms, scope of supply, installation, configuration, and support must be formalized directly with ROEHN or with the Authorized Integrator responsible for the project.
Authorized Integrators are independent companies. Each integrator is responsible for the commercial, technical, installation, configuration, and maintenance services contracted through them, without prejudice to the responsibilities legally assigned to ROEHN.
7. Forms and Information Submitted by Users
Some website pages may provide contact forms intended for end consumers, architects, builders, resellers, integrators, and other interested parties.
By completing and submitting a form, the user represents that:
Submitting a form does not guarantee commercial approval, accreditation, product availability, a contractual engagement, an immediate response, or the establishment of any contractual relationship.
8. Privacy and Data Protection
The processing of personal data through the website complies with the Brazilian General Data Protection Law — Law No. 13,709/2018 — and other applicable regulations.
Data may be collected when users complete forms, contact ROEHN, browse the website, or interact with certain features.
To learn which data is processed, the purposes and legal bases for processing, how it is stored and shared, and the rights of data subjects, please refer to the ROEHN Privacy Policy.
9. Cookies and Similar Technologies
The website may use cookies and similar technologies to ensure its proper operation, remember preferences, obtain performance information, understand how visitors navigate the website, and improve the user experience.
Certain cookies may be provided by third-party services used on the website, such as analytics, video playback, security, mapping, advertising, or social media integration tools.
When required by law, non-essential cookies will be used only after the user has provided consent. Preferences may be managed through the cookie management tool available on the website or through the browser settings.
10. Third-Party Links and Services
The website may contain links to pages, platforms, apps, social media networks, app stores, and services maintained by third parties.
These environments have their own terms of use, privacy policies, and practices. ROEHN does not control and is not responsible for the content, availability, security, or data processing practices of third-party websites and services.
The presence of a link on the website does not necessarily represent ROEHN’s approval, recommendation, partnership, or guarantee regarding the external service.
We recommend that users read the applicable terms and policies before using any third-party platform.
11. ROEHN App, Planner, and Other Platforms
The website may present information about or provide access to the ROEHN App, ROEHN Planner, and other digital platforms related to the brand’s products and services.
The use of these platforms may be subject to specific terms, policies, registration requirements, and conditions that differ from those established in this document.
These Terms exclusively govern the use of the roehn.com website and do not replace the Terms of Use of the ROEHN App, ROEHN Planner, or any other company platform.
12. Intellectual Property
All content available on the website, including, without limitation, trademarks, trade names, logos, text, photographs, videos, animations, illustrations, projects, designs, interfaces, icons, graphics, catalogs, technical materials, code, visual assets, and design elements, is owned by ROEHN, Audiogene, or third parties that have authorized its use.
This content is protected by Brazilian and international intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, transmitted, displayed, licensed, sold, or commercially used without the prior express authorization of its respective owner.
The use of the ROEHN and Audiogene trademarks, as well as related names, logos, and visual identity elements, requires prior express authorization.
13. Website Availability and Operation
ROEHN makes reasonable efforts to keep the website available, secure, and up to date. However, it does not guarantee that access will be continuous, uninterrupted, or error-free.
The website may be temporarily unavailable due to:
ROEHN may modify, suspend, restrict, or discontinue website pages, content, and features whenever necessary.
14. Limitation of Liability
To the fullest extent permitted by law, ROEHN will not be liable for losses or damages arising from:
Nothing in this document excludes or limits rights and responsibilities that cannot be waived under Brazilian law, particularly consumer protection and personal data protection regulations.
15. Security
Users are responsible for using updated devices, browsers, operating systems, and security software when accessing the website.
If users identify a potential vulnerability, security failure, misuse of the brand, or suspicious behavior related to the website, they must notify ROEHN through its official channels and avoid publicly disclosing information that could increase risks to other users.
16. Changes to These Terms
ROEHN may update these Terms of Use to reflect legal, technological, or operational changes or changes related to the website’s features.
The current version will always be available on this page, together with the date of the latest update.
Continued use of the website after changes have been published constitutes acknowledgment of the revised Terms, subject to the rights provided under applicable law.
17. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of the Federative Republic of Brazil.
The courts of São Paulo, State of São Paulo, Brazil, are elected to resolve any disputes arising from these Terms, except where applicable law grants users the right to seek relief in another court of competent jurisdiction.
18. Contact
For questions about these Terms of Use or the website, please contact us through the following channels:
Email: info@roehn.com.br
Phone: +55 (11) 3726-8200
Address: Av. Manuel Bandeira, 291, Block D, Suite 22, Vila Leopoldina, São Paulo/SP, Postal Code: 05317-020, Brazil.